Privacy Policy.
Last updated 18 October 2026
This policy explains how Innovatr Ltd ("Innovatr", "we") handles information on this website and in the PerfusionPilot OS app. The short version: we collect as little as possible, and clinical work stays on your device.
This website
innovatr.health sets no cookies and runs no analytics, advertising or tracking of any kind. We do not build profiles of visitors. The site is delivered by Cloudflare, our hosting provider, which processes technical request data (such as IP addresses) to serve pages and protect against abuse; we do not use this data to identify visitors. The site’s typefaces load from Google Fonts, which receives standard technical request data (such as your IP address) when serving them; no other third-party requests are made.
When you email us
If you contact hello@innovatr.health, we hold your message and email address so we can reply and keep a record of the conversation. We do not add you to marketing lists without asking, and we never sell contact details. We rely on our legitimate interest in responding to correspondence, and we keep messages only as long as they remain useful for that purpose.
The PerfusionPilot OS app
The app is designed to be data-minimal:
- Cases, calculations, checklists and logbook entries are stored on your device; the core toolkit works entirely offline and needs no account.
- The app does not ask for patient identifiers and is built to keep them on the device. Never type a patient’s name, hospital number or date of birth into a report or a question: the app screens free text for identifiers and will not send a report it flags.
- Case data is excluded from Android cloud backup and device transfer. On iPhone and iPad, app data may be included in your own encrypted iCloud or computer backup, under your control.
- Purchases and subscriptions are handled by the Apple App Store or Google Play. We never see or store your payment details.
The PerfusionPilot pilot programme
During the pilot, accounts are by invitation only. If you have been invited and you sign in, these optional features use our servers, which are located in the United Kingdom:
- Your account. We hold your email address and an account identifier so you can sign in. Sign-in is provided by our identity provider acting on our behalf.
- Calculation reports. If you report a calculation you believe is wrong, we store the report against your account: which calculator, the values you entered, the result shown, and any note or source you add. A person reviews every report. We use them only to check and correct the app.
- PerfusionPilot AI. Only if you allow it in the app, your question and what you choose to include (the conversation so far, the therapy, age group and case reference, or a case’s logged values for Scribe and Quality) are sent to our server, which uses a third-party AI model provider acting as our processor to produce the answer. We do not store your questions or the answers; we record only that a request was made and its size, to operate and protect the service. You can turn this off at any time in the app under Privacy.
- Department dashboard. If your department takes part, its lead can view de-identified, aggregated figures. Individual members appear only as non-identifying labels.
Case sharing between devices in the same room happens directly over the local network, encrypted with a pairing code. It does not pass through our servers.
We rely on your consent for PerfusionPilot AI, on our legitimate interest in keeping the app accurate for calculation reports, and on providing the service you signed up for to operate your account. We keep calculation reports for as long as the pilot runs and for up to 12 months afterwards, and delete your account and its data on request or when the pilot ends, whichever is sooner.
Your rights
Under UK data protection law you can ask us what personal data we hold about you, ask for it to be corrected or deleted, and object to or restrict our use of it. Email hello@innovatr.health and we will respond. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).
Changes
If this policy changes, we will update this page and the date above. Significant changes affecting the app will also be noted in the app’s release notes.
Contact
Innovatr Limited · 7 Bell Yard, London WC2A 2JR · hello@innovatr.health